Privacy policy
We use the information you share with us to respond to you and prepare your care.
We use the information you share with us to respond to you and prepare your care.
Data controller
fussundschuh SA, Rue Centrale 27, 2502 Biel / Bienne. For questions about your data, contact info@fussundschuh.com.
Contact forms
We use your name, email address, optional contact details and message to respond to your enquiry. Each brand has a separate form. Framer handles form delivery and notifications.
Patient registration and doctors’ area
The patient registration and prescription pad forms are integrated into this website. Patient information, including date of birth, doctor and insurance details, is used to prepare your file at the chosen centre. The AHV/AVS number and insurance details are optional.
Health data
Impressions, 2D/3D scans, pressure readings and compression measurements are used to produce and adjust your orthopaedic devices. They remain in our professional records and are accessible to the relevant team.
Billing and reimbursement
Information needed for dealings with the relevant insurers and institutions is used to manage your file and billing.
Retention
We retain information for as long as needed to handle your enquiry, provide follow-up care for your devices and meet legal and accounting obligations.
Your requests
Contact us to request access to, correction of or deletion of your data. Some information may need to be retained to meet our legal obligations.
Data controller
fussundschuh SA, Rue Centrale 27, 2502 Biel / Bienne. For questions about your data, contact info@fussundschuh.com.
Contact forms
We use your name, email address, optional contact details and message to respond to your enquiry. Each brand has a separate form. Framer handles form delivery and notifications.
Patient registration and doctors’ area
The patient registration and prescription pad forms are integrated into this website. Patient information, including date of birth, doctor and insurance details, is used to prepare your file at the chosen centre. The AHV/AVS number and insurance details are optional.
Health data
Impressions, 2D/3D scans, pressure readings and compression measurements are used to produce and adjust your orthopaedic devices. They remain in our professional records and are accessible to the relevant team.
Billing and reimbursement
Information needed for dealings with the relevant insurers and institutions is used to manage your file and billing.
Retention
We retain information for as long as needed to handle your enquiry, provide follow-up care for your devices and meet legal and accounting obligations.
Your requests
Contact us to request access to, correction of or deletion of your data. Some information may need to be retained to meet our legal obligations.